The loyalty program at citywinnerz casino is designed to reward players for their continued patronage. Understanding how this program operates can enhance your gaming experience and maximise your rewards. Below, we answer common questions about the loyalty programme and dispel some prevalent myths surrounding it.
What is the citywinnerz casino loyalty programme?
The citywinnerz loyalty programme is a tiered system that rewards players based on their activity and wagering levels. Players accumulate loyalty points for every bet made on the platform, which can later be converted into various rewards, including bonuses, free spins, and even cash. The programme is structured into different levels, with higher tiers offering greater benefits.
How do I earn loyalty points?
Players earn loyalty points by placing bets on games available at citywinnerz casino. For every €10 wagered, players typically earn 1 loyalty point. However, the number of points earned may vary depending on the type of game played:
- Slots: 1 point per €10 wagered
- Table Games: 1 point per €20 wagered
- Live Dealer Games: 1 point per €30 wagered
What are the tiers in the loyalty programme?
The loyalty programme consists of several tiers, each offering increasing benefits. Here’s a brief overview:
| Tier | Loyalty Points Required | Benefits |
|---|---|---|
| Bronze | 0 – 499 | Basic bonuses, free spins |
| Silver | 500 – 1499 | Enhanced bonuses, priority customer support |
| Gold | 1500 – 2999 | Exclusive promotions, higher cashback |
| Platinum | 3000+ | Personal account manager, bespoke offers |
Are there any wagering requirements on rewards?
Yes, rewards gained from the loyalty programme often come with wagering requirements. Typically, players must wager their bonus amount 35 times before they can withdraw any winnings. Therefore, it’s crucial to review the terms associated with each reward to understand the requirements fully.
How can I track my loyalty points?
Players can easily track their loyalty points through their account dashboard on the citywinnerz casino website. This feature provides a clear overview of the points earned, the current tier level, and the benefits accessible at that level.
Common Myths about the loyalty programme
- Myth 1: Loyalty points expire after a short period.
- Fact: At citywinnerz, loyalty points do not expire as long as you remain an active player.
- Myth 2: You have to spend a lot of money to benefit from the loyalty programme.
- Fact: Even modest players can accumulate points and enjoy rewards; every bet counts towards your loyalty points.
- Myth 3: Only high rollers can reach the top tiers.
- Fact: With consistent play, all players have the opportunity to progress through the tiers.
By understanding how the citywinnerz casino loyalty programme functions, players can make informed decisions that enhance their gaming experience. Remember to keep track of your points and enjoy the various benefits that come with being a loyal player.


